At Natural Ranch Products, your satisfaction is important to us. While we strive to ensure every product meets the highest standards, we understand that sometimes returns are necessary.

Non-Returnable Items:

Due to health and safety regulations, dog treats and edible pet products are non-returnable and non-refundable. Please be sure to review product details carefully before purchasing.

Returnable Items:

Most other non-edible items may be returned within 30 days of purchase, provided they are unused, in original packaging, and accompanied by proof of purchase.

How to Request a Return:

1. Email us at [your email] with your order number and reason for return.
2. Once approved, we will provide return instructions.
3. Customer is responsible for return shipping costs unless the item was defective or sent in error.

Refunds:

Refunds will be issued to the original payment method once the return is received and inspected. Please allow 5–7 business days for processing.